In a recent survey of small business IT needs, Small & Medium sized Businesses (SMBs) indicated that, more than anything, they would like to use technology more effectively to work smarter and maintain a competitive edge.  KB Technical can help you with this request.

As a KB Technical, LLC customer you will have access to your company's own 'Online Help Center' consisting of a support desk and knowledge base, a 'Portal Page' consisting of announcements and useful links dedicated for you, a 'Document Exchange Library' vaulting most files provided to you during your support subscription and finally a 'Discussion Forum' for your team to discuss whichever topics you decide.

KB Technical also offers secured remote support of attended machines to quickly resolve a customer's technical issue.  This service requires that a user be at the remote system to accept support and allows viewing of the support steps from start to finish.  Remote support is specifically designed for break/fix efficiencies, and allows us to improve response times and hours of operation.

Just a Few of the Advantages of KB Technical's Remote Support

» No need to pre-install software.
» Fast & secure connections in 30 seconds or less
» Easy for the remote customer — even novice PC users
» Gather real-time system data with diagnostic tools
» Provides quick turn solutions and on the spot training

Please register as a kbtechnical.com user, then have your office manager send a request for you to be added as an authorized user to your company team account.

If you already have an account, please use the login option to the right.